Responsible Gaming Commitment

tk7191 Responsible Gaming — Fun, Within Limits

tk7191 believes gaming should be a source of entertainment, not stress. Use our tools and guidelines to enjoy it with awareness.

21+

tk7191 is for people aged 21 and above only. Opening an account for minors is strictly prohibited. No account is activated until age verification is complete.

Online casino and betting is a legitimate form of entertainment — but it is only enjoyable when you know your limits. tk7191's responsible gaming policy is designed to keep you safe. We want you to come away from every session feeling good, not disappointed or anxious.

On this page you will find: how to set deposit limits, self-exclusion options, time-out features, how to recognise signs of problem gambling, and contact details for our 24/7 support team.

⚠ Important Warning: Gambling is never a reliable source of income. Do not bet with borrowed money, savings, or your family's funds. If you feel gaming is getting out of control, contact our support immediately.

Our Protection Tools

Deposit Control

Deposit Limit

Set a maximum limit on your daily, weekly or monthly deposits. Reducing a limit takes effect immediately; a request to increase it takes some time to go through, giving you a chance to reconsider your decision.

Short Break

Time-Out

Want to take a short break from gaming? Temporarily deactivate your account for 24 hours up to 30 days. During this time you will not be able to place bets or make deposits.

Long-Term Break

Self-Exclusion

If you feel you need to stay away for an extended period, use the self-exclusion option to close your account for a set time. Once activated, this option cannot easily be reversed.

Loss Cap

Loss Limit

Decide in advance the maximum amount you are willing to lose within a given period. Once that amount is reached, your session will be stopped automatically.

Session Monitoring

Session Time Reminder

tk7191 sends regular notifications to remind you how long you have been playing. Stay alert during long sessions and take a break when needed.

24/7 Support

Live Support

Our Bengali-speaking support team is with you at any time. If you feel concerned about your gaming, contact us via live chat or email — complete confidentiality is guaranteed.

Recognise the Warning Signs

Ask yourself the questions below. If more than one answer is yes, it is time to seek help.

  • Are you betting more to try to win back money you have lost?
  • Do you feel restless or irritable when you are not playing?
  • Are you hiding your gaming from family or friends?
  • Are you struggling to cover daily expenses but still placing bets?
  • Are you spending more time gaming by cutting back on sleep, work, or time with family?
  • Are you thinking about or have you already gambled with borrowed money or savings?
  • Have you tried to stop playing but been unable to?
If two or more of these questions are answered yes, please do not delay — contact us via live chat or email us at [email protected]. Our support team will help you with complete confidentiality.

Set Your Limits — Simple Steps

01

Log in to your account

Log in to tk7191 and click your profile icon at the top right.

02

Go to the "Responsible Gaming" section

From the settings menu, select the "Responsible Gaming" option.

03

Choose the limit you want

Deposit limit, loss limit, time-out or self-exclusion — choose what you need and enter the amount and duration.

04

Confirm

Press the Save button. Reducing a limit takes effect immediately; increasing it will take a few hours to go through.

05

Get help when you need it

For any issues, contact our support team via live chat or email — we are always ready.

Responsible Gaming Policy

See it as entertainment, not income

The first principle of responsible gaming at tk7191 is to treat gaming as entertainment — just like watching a film or a cricket match. Before every bet, ask yourself: can I genuinely afford to lose this? If not, do not place that bet. Chasing losses in an attempt to "win back" money you have lost is the biggest trap of all.

Set a budget and stick to it

Keep gaming within whatever you set aside each month for entertainment. Never bet with money meant for household expenses, bills, or your children's education. Use tk7191's deposit limit feature to protect your monthly budget.

Do not play under the influence of alcohol or while feeling low

Decisions made under stress, anxiety, or the influence of alcohol tend to be poor ones. Placing large bets in that state is more likely to lead to regret. tk7191 always advises playing with a clear and level head.

Protecting minors

tk7191 strictly follows a 21+ policy. If there are children in your home, keep your account password secure and do not leave your device without logging out. Allowing any minor to access your account is prohibited and may result in the account being closed.

Assess yourself honestly

From time to time, ask yourself — how much time and money have I spent on this over the past month? Is the time I spend with family decreasing? Am I having trouble sleeping? Honest self-assessment will help you address problems before they grow.

We're Here to Help

We are here for you

If you feel gaming is having a negative effect on your life, do not feel ashamed or afraid — reach out to us. Our support team speaks Bengali and maintains complete confidentiality.

Live Chat: 24/7, speak to us directly in Bengali.

Email: [email protected]

Requests for self-exclusion or account closure can also be made through our support. We process every request with care.

Frequently Asked Questions

Log in, then go to Profile → Responsible Gaming. There you can set a daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately. For any issues, let us know via live chat.

No, self-exclusion is not permanent. You can choose a minimum period (such as 3 months or 1 year). It cannot be cancelled before the period ends. This feature is intended for times of serious difficulty.

Yes, your account balance will be fully protected during a time-out or self-exclusion. Once the period ends, you can log back in and withdraw.

No. tk7191 is for people aged 21 and above only. Those aged 18 to 20 may not use this platform either. Age verification is mandatory when opening an account.

Contact our support team via live chat or at [email protected]. A request to restrict an account can also be made on behalf of a family member. We handle every request with complete confidentiality.

If a deposit limit is active, bonuses will apply within that limit. For example, to receive the 120% welcome bonus (up to ৳8,000), simply deposit within your limit. Visit our FAQ page for more details.

Play with awareness, enjoy the fun

Casino, slots or cricket betting at tk7191 — enjoy it all responsibly. The pleasure of entertainment should never become a burden.